While we try to ensure that all details (including prices) displayed on this web site are correct and up to date, we cannot guarantee that they are. We do, however, update this web site as frequently as possible. You must ensure that, prior to placing an order, you have checked all relevant details about the products and/or services you have selected, as those may have changed since you last visited this web site.
All products and/or services displayed on this web site are subject to availability. We will advise you if a product or service is unavailable. All prices are subject to change at any time up to the time the order is shipped. If a price is corrected due to exceptional circumstances, we will inform you as soon as possible and provide you with the option of either canceling the order or to continue with the order at the corrected price.
All products and brands we sell are brand new and from the original manufacturer. Please note that all products will be distributed directly from our overseas supplier which explains how we are able to sell the products at a much lower price compared to other online/retail chains around the world. This is a direct result of our savings on outlets and overheads, handling fees, and commission hungry sales technicians. As a result we are able to pass on the savings directly to you, which in turn you could/can pass on to your customers, or simply treat yourself and friends to extra cool stuff.
To place your order we will need you to email to us your full delivery address and receivers name so we can start with the labeling and the packaging of the item or items immediately.
We accept payment by way of: Western Union money Transfer/Online Credit card, Direct Bank Transfer into ELECTRONICS WORLDWIDE LTD company account Please email us for more details.
All Orders are usually delivered via local express courier or FeDex in view of the high value item. Our sales team will email customers with a tracking number as soon as the product is shipped. Shipping duration ranges from 2-7 days depending on the location of the customer.
In the event that Fedex or other couriers return goods to us as undeliverable for any reason, additional delivery charges may apply to cover the cost of re-delivery. If orders are subsequently cancelled, any refund will have all delivery charges deducted from any refund amount given.
The Customer is solely responsible for custom tax and other charges applicable per shipment.
Return / Refund Policy
In the unlikely event that goods need to be returned to us, it is imperative that a Return Policy is obtained first to enable us to process your return as quickly and efficiently as possible.
A return policy is only effective for 15 days starting from the day the customer received the item.
The condition of a return policy:
1. The products is still factory sealed and unused. This includes the box and all the original accessories contained within the box.
2. All shipping and insurance charges are the customers responsibility.
3. A restocking fee of 15% applies to the actual cost of the product bought excluding any other fee.
4. All other fee associated to the sales of the product will not be entitled for refund.
5. The return of the products must be shipped by FedEx and a tracking number must be provided to us within 3 working days once approved for return.
6. The return of the products must be approved by us before sending back
Failure to meet the above return policy, we will consider the product as sold. Losses arise from the agreed return terms will be fully borne by customer. Any additional charges arise must be fully paid to us before refunding is made.
"Refunds will be given at the discretion of the Company Management"
Customers can cancel their orders before the delivery of their order. Once the product has been shipped, but the customer will bear all the cost of shipment and return. Cancellation of an order is subject to return policy terms and condition.
All products purchased from this web site are covered by a 1-2 years limited warranty, in relation to defective materials or workmanship from the date that they are purchased from us, under which your products may be repaired free of charge by sending the product back to us for repair. Please note that the shipping fee incurred in sending the item to us for repair is to be borne by the customer.
For products covered with international warranty, please send to your local service center for repair/replacement by presenting the warranty card to them (this warranty card will be sent together with your shipment).
For products not covered with international warranty, please send to us by Fedex or DHL or other reliable shipping company for repair. Kindly note that buyer is solely liable for any shipment lost-in-transit.
If you have a complaint about our service, please let us know in writing. All complaints will be acknowledged within two working days. We will seek to resolve all complaints within 3 days and will keep you advised as to what is happening throughout the resolution process.